The Property Ombudsman
Shires Estate Agents Ltd (T/A Shires Residential Mildenhall & Bury St Edmunds)/Abbey Sales & Lettings Ltd (T/A Balmforth Estate Agents Haverhill & Scott Maddison Estate Agents Halstead) are members of The Property Ombudsman (TPO).
Client Money Protection
Shires Estate Agents Ltd (T/A Shires Residential Mildenhall & Bury St Edmunds)/Abbey Sales & Lettings Ltd (T/A Balmforth Estate Agents Haverhill & Scott Maddison Estate Agents Halstead) are members of CM Protect Ltd under membership numbers CMP007118/CMP010506.
ICO Membership
Shires Estate Agents Ltd (T/A Shires Residential Mildenhall & Bury St Edmunds)/Abbey Sales & Lettings Ltd (T/A Balmforth Estate Agents Haverhill & Scott Maddison Estate Agents Halstead) are members of the Information Commissioner’s Office under membership numbers Z1260336/ZA542644.
Deposit Protection
Shires Estate Agents Ltd (T/A Shires Residential Mildenhall & Bury St Edmunds)/Abbey Sales & Lettings Ltd (T/A Balmforth Estate Agents Haverhill & Scott Maddison Estate Agents Halstead) are members of the Tenancy Deposit Scheme (TDS) under membership number EW33518.
Anti Money Laundering
Shires Estate Agents Ltd (T/A Shires Residential Mildenhall & Bury St Edmunds)/Abbey Sales & Lettings Ltd (T/A Balmforth Estate Agents Haverhill & Scott Maddison Estate Agents Halstead) are registered on the governments anti money laundering register.
Complaints
We are dedicated to providing excellent customer service, however sometimes things don’t always go to plan, should this happen we would like to hear from you. Our complaints procedure is attached on the link below which explains how we will handle the complaint and who it will need to be sent to.